FAQ

[vc_row full_width=”stretch_row” bg_type=”image” parallax_style=”vcpb-default” bg_image_posiiton=”center top” css=”.vc_custom_1605769589395{padding-top: 30px !important;padding-bottom: 20px !important;}”][vc_column offset=”vc_col-md-6″][vc_tta_accordion style=”modern” color=”orange” active_section=”1″ no_fill=”true” collapsible_all=”true” el_class=”tm-vc-accordion-theme-colored1″][vc_tta_section title=”Q. How do I Partner with KnowBIM?” tab_id=”1555963558137-4fcc9c39-8cc2″ el_class=”tm-vc-accordion-theme-colored1″][vc_column_text]KnowBIM provides an excellent opportunity for partners to collaborate and extend training solutions to their customers. If you have an existing training Academy or a training Institute you can apply for partnership with knowBIM.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Contact us” tab_id=”1555963558150-cc0def5b-1d93″ el_class=”tm-vc-accordion-theme-colored1″][vc_column_text]Please feel free to connect with us for any further information. Our team will be happy to help 😊[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. What are the payment methods?” tab_id=”1555963558167-8f0b615d-ecb3″][vc_column_text]For KnowBIM Pro, you can pay us using your bank-account, UPI, Wallet or Credit/Debit Cards. We use Razor Pay and PayPal Payment Merchants.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. How do I login?” tab_id=”1555963558190-5116dcec-2286″][vc_column_text]Login details shall be provided only to the customers of KnowBIM. Ideally, you should get your login details as soon as you have made the transactions or receive the confirmation from our team whichever earlier. Please make sure you don’t share your login details with others.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Can I redeem token? How do I redeem token?” tab_id=”1605708307925-b8a91069-9045″][vc_column_text]Yes, you can redeem token. However, make sure you have the voucher number before you perform the transaction. Our concerned representatives will provide you with necessary details and feel free to connect with our sales team for any further information.​[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. How do I take a KnowBIM course? ” tab_id=”1605709248974-95b8b04f-f7bb”][vc_column_text]KnowBIM courses are self-explanatory and has been tailored to suit various professionals’ requirement. However, in case you face any difficulty in choosing any of our training courses please feel free to connect with our sales team and we will be very happy to help.​[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. What is the general structure of a KnowBIM course? What is the primary teaching method?” tab_id=”1605709253536-623a3af0-c532″][vc_column_text]KnowBIM is a unique blend of digital self-learning plus assisted training and guidance. KnowBIM courses are delivered 100% remotely however, it is a blend of hours that you will spend on world class digital content along with workshops and assignments that would be driven by our expert BIM managers.​[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Do I receive anything after I complete a course?​” tab_id=”1605709255370-604711ec-cc76″][vc_column_text]The most important thing you will receive after you complete the course is an upgraded version of YOU! We do provide professional certificates; however, our program is based on transforming our candidates.​[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Is there any way to preview a course?” tab_id=”1605709257467-4d0ad0df-b559″][vc_column_text]Our sales team would be able to give you a comprehensive demo where you can preview the entire course and see for yourself the rich content and a well-structured training program.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. I bought the course on sale. Does this affect how long I have access to the course?​” tab_id=”1605709259047-9144153e-3280″][vc_column_text]Sales discounts are on us. There will be no difference in the course whether you would have purchased it on a discounted price viz a viz a regular price.​[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Where can I go for help?” tab_id=”1605709260623-3e67676f-6444″][vc_column_text]If you are in India please feel free to call any of our sales representatives and we will be able to help you during the business hours. For candidates who have registered for any of our programs we will be available on all seven days to help.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. How do I get my course materials on your site?” tab_id=”1605709724770-f58d0fff-5a68″][vc_column_text]All course materials are available on our platform and you would have access to the same once you’re registered.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. I submitted a request to KnowBIM support team. When will I hear back?” tab_id=”1605709788753-4e1ded61-5eba”][vc_column_text]Our team shall revert back within 24 hours of receiving your query.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column offset=”vc_col-md-6″][vc_tta_accordion style=”modern” color=”orange” active_section=”1″ no_fill=”true” collapsible_all=”true” el_class=”tm-vc-accordion-theme-colored1″][vc_tta_section title=”Q. How do I become a teacher at KnowBIM?​” tab_id=”1605509058517-b92b5aa8-9f39″ el_class=”tm-vc-accordion-theme-colored1″][vc_column_text]

If you are a teacher or somebody who is excellent with several BIM software’s and process, then we have an opportunity for you to partner us as a teacher. As a KnowBIM faculty, you will have excellent freedom and access to world class teaching environment. You can be a professional or a freelancer.  A basic engineering or an architecture graduation is mandatory with minimum five years of relevant experience.​

To ensure the Quality and Code of Conduct of KnowBIM, You will have to pass a specially designed test to be enrolled as a KnowBIM Faculty.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. What are the System Requirements?” tab_id=”1605509058580-b497a636-29f9″ el_class=”tm-vc-accordion-theme-colored1″][vc_column_text]

KnowBIM is accessed through the internet using a browser. Any of the following browsers can be used:​

  • Microsoft Edge (Updated Version only)​
  • Mozilla Firefox (Latest changes)​
  • Google Chrome (Latest changes)​

You may be able to access the portal on a Mac or other Apple device as well as any Android device by using one of the supported browsers.  Alternative browser may not respond. You will need to make sure the exact URL you use for KnowBIM is white listed if you are using an adblocker or antivirus software.​

  • We do not support Internet Explorer on any Operating System.​
  • We only offer support on the updated Chromium version of Edge browser.​
  • We do not support Windows 7.​

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. What are the subscription duration for KnowBIM Programs?” tab_id=”1605509058657-33aded52-e44d”][vc_column_text]Know BIM Pro Basics are 6 months’ Program and Advance Programs are additional 6 months. All Business and Education Subscriptions are on annual basis.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Where do I Register?” tab_id=”1605509058715-af48aa23-be1f”][vc_column_text]Your registration shall be based on the information that you provide while making your purchase to any of our sales representatives.  For now, the registrations are not automatic and is governed by our back end team. All registrations are subjected to acceptance of the proposal by our order processing team. Click here[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Do I have to pay taxes when I purchase a course?” tab_id=”1605708334810-97b2172c-e3a8″][vc_column_text]All purchases made within the jurisdiction of The Republic of India shall attract GST or sales tax as applicable.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Are there any requirements that I must meet before starting the course?” tab_id=”1605709250817-040d252b-9af0″][vc_column_text]You must be a qualified architect or an engineer to be able to consume the training programs structured in KnowBIM.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Do I have to start my course at a certain time? And how long do I have to complete it?” tab_id=”1605709254522-b28c92e1-4293″][vc_column_text]If you are on a KnowBIM UNI or BIZ education or business program then your course curriculum shall be under the jurisdiction of your respective organization. However for KnowBIM Pro, we have an active series of batches we keep announcing from time to time. You may join any of these courses that best suits your calendar. The basic courses of KnowBIM are of six months and the bundled courses of basic with advance are of one-year duration.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Is KnowBIM an institution?” tab_id=”1605709256773-665e5711-a9fc”][vc_column_text]KnowBIM is not an institution. It is a skill development program launched by the industry’s best professionals. It is a professional platform where candidate can leverage digital content and access to best industry professionals to sharpen their Digital skills.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Will I continue to have access to the course even after I complete it?” tab_id=”1605709258379-d7689226-ebbf”][vc_column_text]We do provide continuous digital access at a very subsidized cost once the training program is over. However, KnowBIM is not a video sharing platform. It’s a learning platform that tracks, monitors and manages the learning process along with our assisted learning programs.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. Do I have to pay any fees to become a teacher?” tab_id=”1605709259947-cd7b3838-bbd8″][vc_column_text]We do not charge you for becoming a teacher. However, you must satisfy all the given eligibility criteria and abide to the terms and conditions.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q. How do I download course resources?” tab_id=”1605709759630-5885ffa2-ab94″][vc_column_text]Our content are integrated with the text assignments and questions hence they are not available as downloaded video media.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]